Frequently Asked Question
This tutorial applies to the following operating system(s):
MacOS
OS X
Overview:
Department machines using the TCP/IP protocol connection method can access department printers. This tutorial will guide you through networking your workstation to a department or office printer in Apple MacOS and OS X.
Request departmental printer assistance
Step 1:
Click on the Apple icon to open the Apple menu and then click System Preferences…
Go to System Preferences.
Step 2:
Choose Printers & Scanners icon from the menu.
Choose the Printers & Scanners icon.
Step 3:
Select the add button (+) in the lower left of the window to add a new network printer.
Click the plus sign.
Step 4:
Choose the IP option at the top of the Add window.
Customize the toolbar.
Step 5:
In the Address field type in the entire printer name you are connecting to. In addition, you may have to change Protocol to IPP (Internet Printing Port) Ex. it-desk-ricoh.printer.cdaid.org
Drag Advanced into the toolbar.
Step 6:
Click on the Advanced icon in the toolbar. When the options are available, the type of connection you will need to setup is a Windows connection.
Setup a Windows connection.
Step 7:
In the URL field you will need to enter the following path: smb://PRINTERNAME.printer.cdaid.org/ where the printer name will be the name of the printer to which you are trying to connect.
Type smb://printernamehere.print.cdaid.org/
Step 8:
Click on the Please select a driver or printer model and find the printer model/driver from the list. If you cannot find the correct model, the generic option should work.
Select a driver model.
Step 9:
When all of this setup correctly please click on the ADD button to install the printer. It will then ask you if this is a duplex printing unit, which enables double sided printing. Make sure this option is checked, then press OK.
Check the box next to duplex unit.
Step 10:
The printer will now appear in your devices list and available for printing when turned on.
Printer is now available.
